PVAPeak
Refund and replacement policy
Refund or replacement eligibility depends on the service, the problem reported and the terms confirmed for the order. Buyers should inspect delivered credentials promptly and report qualifying issues with enough information for support to verify the problem.
Built around clear expectations
A change of mind after valid digital delivery may not qualify for a refund. Where a replacement guarantee is included, the applicable period and conditions should be confirmed before payment.
Our goal is to keep decisions understandable: what the product is, what it costs, what quantity or duration it includes, what needs confirmation, and how support continues after the initial order request.